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Please contact us for personal shopping assistance:
Toll-Free: 1-877-HUDDLE4 (1-877-483-3534)
Phone: 480-905-8588 Fax: 480-905-8599 Email: Click Here
FREE SHIPPING, SETUP* & DELIVERY
ALSO, PAY NO SALES TAX THROUGH
MARCH 31st 2010!
Visit our store for
our best pricing!
* some restrictions may apply on cribs and bunkbeds. Call for further details
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Terms and Conditions
Please make sure you measure all doorways, hallways, stairways, and elevators necessary and make sure that the furniture can fit into your home. Please make sure that there is adequate maneuvering space for large pieces of furniture in hallways, doorways, stairways, etc… This is the customer’s responsibility. If the furniture is not able to fit in the room of your choice due to inadequate measuring, the furniture can be returned. Please see our return policy. The customer will be responsible for all charges stated in the return policy.
You should inspect your order when it arrives at your home to make sure that your order is complete, the accompanying paperwork is in order, and that the items are undamaged by their journey. In exceptional circumstances, a product may arrive suffering minor wear and tear from the shipping process, or even a minor defect that occurred at the factory. If furniture is damaged, you MUST describe the damage on the bill of lading before the driver leaves. The furniture will be returned for repair or replacement. Any item(s) returned because of damage will be repaired or replaced at the discretion of the delivery company. After resolution, the item(s) will be returned to the customer on a priority basis at no additional charge provided all delivery charges are paid in full. Item(s) found to be of manufacturer standards would be returned to you with an additional charge. Only significant problem items should be returned. Please do not refuse complete orders over one item as you would be required to pay for re-delivery fee. If you do not inspect your items upon delivery, or note in detail the damage on the bill of lading Huddle Furniture for kids will be unable to assist you in repair or replacement of damaged merchandise.
Huddle Furniture for kids is not responsible for any damage done to your home (walls, carpet, doorways, etc…) while furniture is being delivered. The general turnaround time for getting your furniture is 4-8 weeks. This is subject to change depending on the availability of the furniture at the manufacturer. The specialized furniture carrier does most of the assembly, but will not assemble cribs. They are not required to and will not move furniture that is already in a room, hang pictures or mirrors, or clean or dust the furniture once it is in your home. The furniture carriers will place the furniture in the room of your choice, where you want it only once. If you do not like where you originally specified for them to place the furniture, they will not rearrange it to your liking.
The furniture carriers will go up 2 flights of steps free of charge. Any additional flights will require an extra charge to the discretion of the delivery company. The extra charge will be due upon the delivery of your furniture. If you refuse to pay this fee, the delivery company has the right to refuse to deliver your furniture. In which case, you will have to pay a re-delivery fee, or follow the instructions in our return policy. All charges stated in the return policy will apply. If you are in the state of Arizona and would like to use Huddle Furniture’s own delivery service, please call 480-905-8588 for details.
Return Policy
Huddle Furniture for kids offers a 30-day guarantee. If you are not satisfied with you purchase you may exchange the item or return it for a refund. After 30 days, merchandise may be returned for exchange or for Huddle Furniture for kids Credit towards a future order. Merchandise must be returned in its original condition and in the original packaging. You will be responsible for the cost of shipping the merchandise back to us. Refunds will be made in the original form of payment. Gifts may be returned for merchandise credit or exchange for other merchandise of equal value.
Many of our products, such as furniture, linens, wall art, monogrammed and personalized items, are made to order at the time of purchase. In these cases we ask that you submit any changes to your order within three (3) days of the purchase date. Any changes or cancellations of orders beyond this three (3) day period cannot be accommodated. Please remember custom, personalized, and special orders are paid in advance and may take longer then usual to fulfill, therefore are non-cancelable and non-refundable.
If you simply do not like your furniture and would like to return it, the customer is responsible for the return shipping charges, and a 25% restocking fee. The customer will receive a full refund minus shipping charges as well as the restocking fee once the merchandise has been received back to our location. The return will be processed on the same method of payment. It is up to the customer to notify Huddle Furniture for kids within two business days of receiving your furniture if you would like to schedule a return. When the furniture is picked up for return, the driver will carefully inspect the furniture. If there is any damage that was NOT fully noted on the bill of lading when the furniture was delivered, the furniture CANNOT be returned. The customer takes full responsibility for charges that the shipping company may charge for making the visit to your home.
Sales Tax
Huddle Furniture is not responsible for collecting sales tax outside of the state of Arizona. In the state of Arizona there will be a 8.1% sales tax on all orders. In other states, the buyer is responsible to pay any and all use or sales tax on any and all orders. The use tax percentage will be calculated based on the particular state in which the furniture is being shipped to. Huddle Furniture does not have access to any states individual use or sales tax percentages and will not charge the buyer in any state other than the state of Arizona.
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